A site every operator can use.
We want every operator who lands on this site to be able to find and use what they need, including people who navigate with screen readers, keyboards, voice control, zoom, or other assistive technology.
01 · Our commitment
Operator's Bench is committed to making this site accessible to as many people as possible. Accessibility is an ongoing practice, not a one-time checklist. As the site changes, we review new pages and features against the accessibility target described below.
02 · Conformance standard
We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as our design and testing target. WCAG is an internationally recognized accessibility standard developed by the World Wide Web Consortium (W3C). Using it gives us a clear technical framework for keyboard access, contrast, forms, structure, motion, and other accessibility needs.
Specific things implemented across every page:
- Visible keyboard focus indicators on every interactive element.
- Skip-to-main-content link as the first stop when tabbing through the page.
- Color contrast of at least 4.5:1 for body text and 3:1 for large text and interface elements.
- Programmatically associated labels on every form field, with appropriate input types and autocomplete attributes.
- Semantic HTML landmarks (header, nav, main, footer) so screen readers can navigate the page structure.
- Mobile-responsive layout tested down to 320px wide with no horizontal scroll.
- Animations that respect the prefers-reduced-motion setting in your operating system.
- Mobile menu with focus management: focus moves to the first link when the menu opens, and back to the trigger when it closes. Escape key closes the menu.
- FAQ and question accordions built on native details/summary elements, operable with mouse, touch, and keyboard.
- Assessment answer options built as real buttons with programmatic selection state.
03 · Date of last review
We review accessibility after meaningful design or functionality changes and periodically as part of site maintenance. If you find something that does not match the statements on this page, please tell us so we can correct either the site or the statement.
04 · Known limitations
Honest list of where the site is short of perfect, so you know what to expect:
- Some uppercase monospace labels (the small eyebrow text above section headings) are 11 to 12px. This is intentional for the visual rhythm of the brand. The text is letter-spaced for legibility and contrast meets AA at that size, but if you'd prefer larger text, browser zoom (Ctrl/Cmd and plus, or Ctrl/Cmd plus scroll) works smoothly without breaking the layout.
- The forms currently rely on browser-native validation messages. Custom error messaging that is slightly more descriptive is in the queue.
- The site uses a third-party bot-check widget on its forms. We review third-party tools for accessibility before they ship, but their conformance ultimately depends on the vendor.
05 · How to report an accessibility issue
If anything on this site prevents you from getting what you need, please tell us. We take accessibility reports seriously and will investigate the issue.
When you write, please include:
- The page you were on (the URL helps).
- The device and browser you were using.
- The assistive technology, if any (screen reader, voice control, etc.).
- A short description of what went wrong.
We aim to respond within 5 business days with an update or next step.
06 · Formal complaints
If you would like information about disability rights, accessibility obligations, or federal enforcement under the Americans with Disabilities Act, ADA.gov provides official guidance and contact information. Other jurisdictions may have additional accessibility requirements or complaint processes.
We would still appreciate the opportunity to hear about and address an accessibility problem directly.
Questions about this page? Email us.